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User research means understanding what website users do, when they do it, why they do it & how we can make things simpler for them


Our exploration process on the whole takes through all the problems that people might be facing while engaging on Websites, Applications, Wearable Technology and crafting solutions to these that result in craving beautiful experiences for customers.


Setting objectives

Figuring out the information that needs to be answered and determining the user profiles of the audience that needs to be interrogated.


Actions on Interface

To know what people are doing on the site and to understand the basic interaction happening on the site.


Method selectionn

We evaluate the best methods and select the most feasible method as per project needs that will solve design issues & fill gaps in the.


Data collection

After selecting the right method, we begin to gather data that would help issues. We observe and interact with the users in real time, who are your target audience as they navigate through the interface.


The aim is to bring improvements by analyzinguser’s point of view and bring high level results so as to improvise the interface and hence the customer experienceUser research brings a sense of clarity and helps in planning the improvements that you need to ensure on the web interfaces.


Good usability adds to the website experience and hence puts you ahead of your customers.It also becomes easier to create user centered designs that are revenue generating. Once you know the user feedback you are aware of your users’ requirements and craft your interface in a way that users are repeat visitors.


Find UX solutions to keep you ahead




  • Techved Consulting India Pvt. Ltd. has given the best performance in a tight schedule. We are happy with the result.

  • Techved had helped us at a very critical time, when we undertook a major revamp of our site, their in-depth research with the population of our ecosystem guided us in designing the navigation, content layout and even the creative look and feel.

    Brijesh Menon (Manager - Marketing, Patni Computer Systems Ltd.)
  • We would like to thank Techved Consulting for the hard work, dedication and support demonstrated during the project.

    Samsung Design (Delhi)